About Us

Race The Distance was founded in Bournemouth, UK, with one simple mission: to make fitness challenges fun, motivating, and accessible to everyone.

Since launching, we've helped thousands of people stay active, achieve their goals, and earn beautiful finisher's medals that celebrate every mile completed.

Our virtual challenges are designed for all abilities. Whether you walk, run, cycle, row, swim, use a wheelchair, or combine multiple activities, every challenge can be completed in a way that suits you.

There are no set times, no cut-off dates, and no pressure. You choose when, where, and how you complete your challenge.

To make the experience even more engaging, every participant receives access to our online tracking platform. Your personalised challenge link allows you to:

• Track your progress in real time
• Follow your route on our virtual maps
• View challenge leaderboards
• Upload activities manually or via Strava
• Monitor your journey from start to finish

Once you reach your target distance, we'll be automatically notified and your medal will be prepared for dispatch.

Customer service remains at the heart of everything we do. We pride ourselves on providing fast, friendly support and aim to respond to enquiries within minutes during working hours.

Together with our incredible community, we've raised over £150,000 for charities including Help for Heroes, SSAFA, Royal British Legion, Cancer Research UK, Mind, UNICEF, RSPCA, Alzheimer's Society, Dogs Trust, The National Forest, and many more.

We're also proud to work alongside British Rowing through our dedicated rowing platform, helping even more people stay active and achieve their fitness goals.

Whether you're taking on your first challenge or your fiftieth, we're delighted to have you join us.

Set your challenge. Track your progress. Earn your medal.

Frequently Asked Questions

What is a Virtual Challenge?

A virtual challenge allows you to complete a distance wherever and whenever you choose.

You can walk, run, cycle, row, swim, use a wheelchair, or combine different activities. There are no restrictions and no organised events to attend.

Complete the distance at your own pace and we'll send your medal once you've finished.

How do I track my progress?

Every participant receives a personalised tracking link by email.

You can upload activities manually or connect your Strava account and import activities directly into your challenge log.

I haven't received my tracking link

Please check your spam or junk folder first.

If you still can't find it, contact us and we'll resend it straight away.

I haven't received my medal

Medals are usually dispatched within 2–4 working days of challenge completion.

If it has been more than a week since finishing your challenge, please get in touch and we'll investigate immediately.

Do I need Strava?

No.

You can manually enter your activities using any fitness tracker, smartwatch, app, treadmill, rowing machine, exercise bike, or other tracking method.

My Strava activities aren't appearing automatically

Activities must still be imported into your challenge log.

Simply:

1. Open your challenge link
2. Click "Add to Log"
3. Select the activities you'd like to import

Can I send screenshots instead?

Absolutely.

If you're having difficulties using the tracker, simply send us screenshots of your activities and we'll be happy to help.

I purchased multiple entries but only received one tracking link

No problem.

Contact us with the names of the other participants and we'll create individual tracking links for everyone.

Can I backdate my mileage?

Yes.

Most challenges allow mileage to be backdated to the start of the challenge period. If you're unsure, simply contact us and we'll be happy to help.

I'm stuck on the Date of Birth screen

Please enter your date of birth using the following format:

YYYY-MM-DD

For example:

1985-06-15

I have another question

We're always happy to help.

Simply contact us via our Contact Us page and we'll get back to you as quickly as possible.