FAQs

What is a virtual challenge?  A virtual challenge can done from any location you choose. You can run, jog, walk, cycle, swim, use a wheelchair - whatever you choose and however you choose to complete a distance.  There is no restriction on discipline.  We aim to be as inclusive as impossible. 

You get to complete your own challenge, at your own pace, and time it yourself. And your medal will be shipped directly to you.

Step 1: Sign up for any Race The Distance Challenge

Step 2: Complete it whenever and wherever you want to. As long as you complete the distance, you would have earn't your medal.  We send out your medal to you.

Step 3: Simply submit your result on the individual product to be eligible for the annual Hall Of Fame (the top 3 places in all varying distances). If you have a result that qualifies for the Hall of Fame, we would require a screen shot from an app, or some form of proof.

Step 4: Check to see if you have made it onto our Hall Of Fame at the end of each year, when the results will be sent out via a newsletter. 

All Other Questions 

1) How can I take part? 

Absolutely any discipline - Race The Distance has challenges for everyone, of all abilities.

2) Do I have to do the distance all in one go? 

No.  But if you want to qualify for the Hall Of Fame, yes you do. 

3) Do I have to submit my race and prove I did it? 

No.  Only if you wish to enter the Hall Of Fame 

 

4) Can Children take part? 

Yes absolutely, if you feel they are able to.

 

5) How long is delivery?

All medals are dispatched within 1-2 days unless specified  (with the exception of annual, seasonal and RED challenges).

6) How much is shipping? 

Free to UK, £4.95 to Europe and £9.95 to the rest of the World.

7) What if I've not got delivery?

If 2 weeks has passed, it's likely the items have got lost in the postal service.  Please contact us to arrange a replacement. Please note we can not replace items after 4 weeks because we would have made the associated charity donations and covered our costs.

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